Tel: 01332 810395
Fax: 01332 810659
Payment Terms - Fees and Insurance
Fees are calculated according to the procedure undertaken, including consultation, any necessary investigation, medication and surgical procedures. They can vary considerably according to what is required. Some examples for referral clients are given here, and for local clients there is a notice in reception with details of our common fees. The Veterinary Surgeon will always discuss the specific costs for your pet with you, before any procedure is undertaken.
|Referral consultation||from £189.25
Examples of the range of professional fees for our most frequent procedures including referral admission consult, anaesthesia and VAT:
|Total hip replacement||£5,200-£5,500|
|TTA for cranial cruciate ligament rupture||£2,800-£3,500
|Fracture repair||£1,200 upwards|
|Spinal workup (CT, MRI)||£1,600-£1,900|
|Spinal surgery||£1,200 upwards|
|Post operative Xrays||£300-£500|
We ask for payment in full at the time of consultation or collection of the animal. We accept cash, debit and most major credit cards, with the exception of American Express.
We strongly recommend that our clients take out health insurance in order that we never have to compromise the treatment given on cost grounds. We do not profit ourselves from the insurance process, but experience has shown that comprehensive insurance cover provides both peace of mind and financial security should the unthinkable happen.
We are often asked about direct claims and these are available, but only by prior arrangement with Dovecote Veterinary Hospital.
If you are claiming treatment costs back under your insurance policy, please bring along with you:
- Current insurance documents
- A claim form signed by the policy holder
Dovecote Veterinary Hospital reserves the right to refuse direct claims on some policies.
At all stages the primary responsibility for the petís account remains with the pet owner even if the pet is insured, as some insurance policies may not pay for all of the treatments.