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Exterior of building at Dovecote Veterinary Hospital
Penny Capewell, client care at Dovecote veterinary Hospital

Penny Capewell

Client Care

After being made redundant from her previous role as a loss prevention controller, Penny decided to follow her dream of working with animals. She went back to college to gain qualifications in both dog grooming and microchipping and then set up her own dog grooming salon locally. In 2014, Penny joined the team at Dovecote Veterinary Hospital as a part-time receptionist which allows her time to continue grooming whilst also being part of a great team of people who share a passion for animals.

Away from work she lives with her partner and their Golden Retriever, Ellie.

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Clients have said
  • ‘Dear Alison, Archie and I have been treated with nothing but kindness, care and consideration from yourself, your nurses and the fabulous ladies in reception’

  • We would like to thank everyone at Dovecote for their help and support, especially Shirley who was always available when needed.

  • ‘For all at Dovecote, Thank you so much for all your skill, love and attention for Charlie and for all you patience and counselling for us’

  • To Rob White and the team at Dovecote, Alfie is doing absolutely brilliant” He is now back to the cheeky little chap he once was’

  • ‘Thank you to the nurse who looked after Juno so well during her weekend stay at Dovecote’.

  • ‘For the thoroughness, efficiency and care with which you treated our little Poppett’

  • To all the wonderful staff who managed to fix my wonderful, wappy dog!’

  • To Mark, nurses and all support staff.  Thank you so much for everything and looking after our little Obi’

  • ‘Jed is so well cared for at Dovecote and all his aunties on reception give him so much love.’

  • ‘Thank you all for looking after Bailey and taking such good care of him.’