Pet owners Pet owners Veterinary Specialists Veterinary Professionals Call us Call us on 01332 810395 / 812500
Penny Capewell, client care at Dovecote veterinary Hospital

Penny Capewell

Client Care
Qualifications

After being made redundant from her previous role as a loss prevention controller, Penny decided to follow her dream of working with animals. She went back to college to gain qualifications in both dog grooming and microchipping and then set up her own dog grooming salon locally. In 2014, Penny joined the team at Dovecote Veterinary Hospital as a part-time receptionist which allows her time to continue grooming whilst also being part of a great team of people who share a passion for animals.

Away from work she lives with her partner and their Golden Retriever, Ellie.

Stay in touch

Follow us on social media and keep up to date with all the latest news from the Dovecote Veterinary Hospital.

Testimonials
Clients have said
  • The Supervets of the north!

  • I had a very positive experience at Dovecote. I met the vet that day that was going to perform my dog’s surgery and I was immediately put at ease by his professional, friendly and caring consultation. All the staff I came in contact with were lovely, from the welcoming reception staff to the nurses I kept ringing through the evening! My dog is now back to her normal naughty self, I can’t thank them enough.

  • Receptionists, physio, nurses and vets were all fantastic, every single member of staff is worth their weight in gold.

  • Lovely, caring staff, who go the extra mile. Wouldn’t go anywhere else.

  • I just wanted to say how amazing Kimberly was today with me and my dog Rolo. She could see how upset I was, made me feel at ease and reassured me that Rolo would be okay. Her level of professionalism and kind nature helped me get through a difficult day

  • I work as a registered vet nurse and had to come to Dovecote with my dog Alfie. I was squeezed in and was seen promptly by Sergio right after a long operation. He was so kind to Alfie and explained everything to my mom (who is not vet trained) and did Alfie’s MRI there and then even though it was going to make it a late finish. Unfortunately we had to make the call to put my lovely boy to sleep and Sergio and the nurses were really kind and helpful. I received your lovely card today and want to thank you all for your help and seeing him so quickly. I will be forever grateful.

  • Think ‘The Supervet’ and that’s the level of care and professionalism. Highly recommend

  • Whole team were welcoming and made myself and my cat feel very comfortable! Mark Lowrie is fantastic!! Thank you for coping with me as a worried owner!

  • Everyone has always been so kind and Charlie absolutely loves his visits. The receptionists are particularly wonderful and are always on hand with a box of tissues for the numerous tears we’ve shed.

  • Really good consultation with neurologist Sergio today with CT and MRI scan. Very well organised with helpful, professional staff.

VIEW OUR UPCOMING CPD EVENTS

Every year Dovecote Veterinary Hospital deliver a number of free CPD evenings covering a wide range of topics from oncology to emergency critical care.

Learn more