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Payment Terms – Fees and Insurance
Payment Terms – Fees and Insurance
Fees are calculated according to the procedure undertaken, including consultation, any necessary investigation, medication and surgical procedures. They can vary considerably according to what is required. Some examples for referred clients are given here, and for local clients there is a notice in reception with details of our common fees. The Veterinary Surgeon will always discuss the specific costs for your pet with you, before any procedure is undertaken.
For non-routine, emergency and out of hours surcharges please contact us.
Referral Consultations Prices
- £365.00 – Neurology, Orthopaedics, Oncology, Soft Tissue
- £275.00 – Opthalmology
- £426.31 – Dermatology including skin scrapes/cytology
- £275 – Emergency Charge (referral within 24 hours)
- £105.00 – AP Consultation – Initial (Medicine/Ophthalmology)
- £60.00 – AP Consultation – Repeat (Medicine/Ophthalmology)
Estimates of the range of professional fees of our most frequent procedures:
| AP Ultrasound Scan (Medicine) | £450 – £900 |
| Neurology Investigation ONLY – Brain/Spine (including consultation, anaesthesia, imaging, CSF and CSF bloods, hospitalisation day only) Excludes additional bloods, additional hospitilisation | £3,600 – £3,900 |
| Neurology Routine Investigation & Spinal Surgery (including consultation, anaesthesia, imaging and surgery) Excludes hospitilisation, bloods | £5,800 – £9,950 |
| Hospitilisation per day | With fluids £412.12/Without fluids £184.74 |
| General X-rays/ Hip Assessment (including consultation, anaesthesia) | £950 – £1,450 |
| Forelimb Lameness Investigation (including consultation, anaesthesia, imaging, CT taps) | £1,000 – £2,950 |
| Arthroscopy (excluding investigation) | £1,500 – £2,500 |
| TPLO/TTA – Fixed Price (including consultation, anaesthesia, implants, 24hrs hospitalisation, pain relief and 6 weeks POX) | £4,600 – £4,900 |
| Luxating Patella (including consultation, anaesthesia, imaging, implants) | £3,000 – £4,150 |
| Fracture Repair (excluding investigation) | £2,500 |
| Post operative X-rays (including anaesthesia) | £480 – £1,150 |
| Video Otoscopy (including consultation, anaesthesia, scrapes and cytology) | £1,600 – £2,200 |
| Soft tissue Investigations (including consultation, anaesthesia, imaging) | £2,200 – £3,500 |
| BOAS Surgery (excludes investigation) | £3,800 – £5,200 |
| Oncology Investigations (Tumour staging) (including consultation, anaesthesia, imaging) | £2,100 – £3,700 |
| Oncology Investigations (Testing) (including consultation, anaesthesia, imaging, Biopsies and Lab fees) | £3,150 – £4,900 |
| Total Hip Surgery (excludes consultation and investigation) | £7,200 – £10,300 |
We ask for payment in full at the time of consultation or collection of the animal. We accept cash, debit and most major credit cards, with the exception of American Express.
We strongly recommend that our clients take out health insurance in order that we never have to compromise the treatment given on cost grounds. We do not profit ourselves from the insurance process, but experience has shown that comprehensive insurance cover provides both peace of mind and financial security should the unthinkable happen.
We are often asked about direct claims and these are available but only by prior arrangements with Dovecote Veterinary Hospital. We reserve the right to refuse direct claims on some policies.
If you are claiming treatment costs back under your insurance policy please bring your policy details and a claim form signed by the policyholder. Claim forms are completed free of charge and sent directly to your insurance company, usually within seven to 10 days.
The primary responsibility of the account remains with the pet owner, even if the pet is insured. Some policies may not pay for all of the treatments.
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