Fees are calculated according to the procedure undertaken, including consultation, any necessary investigation, medication and surgical procedures. They can vary considerably according to what is required. Some examples for referred clients are given here, and for local clients there is a notice in reception with details of our common fees. The Veterinary Surgeon will always discuss the specific costs for your pet with you, before any procedure is undertaken.
Referral consultation only
Estimates of the range of professional fees of our most frequent procedures; including referral admission consult, anaesthesia and VAT:
We ask for payment in full at the time of consultation or collection of the animal. We accept cash, debit and most major credit cards, with the exception of American Express.
We strongly recommend that our clients take out health insurance in order that we never have to compromise the treatment given on cost grounds. We do not profit ourselves from the insurance process, but experience has shown that comprehensive insurance cover provides both peace of mind and financial security should the unthinkable happen.
We are often asked about direct claims and these are available but only by prior arrangements with Dovecote Veterinary Hospital. We reserve the right to refuse direct claims on some policies.
If you are claiming treatment costs back under your insurance policy please bring your policy details and a claim form signed by the policy holder. Claim forms are completed free of charge and sent directly to your insurance company, usually within seven to 10 days.
The primary responsibility of the account remains with the pet owner, even if the pet is insured. Some policies may not pay for all of the treatments.
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‘For all at Dovecote, Thank you so much for all your skill, love and attention for Charlie and for all you patience and counselling for us’
‘Bruce and all the team, we just want to say thank you so much for all the love and care over the years’
‘Thank you to the nurse who looked after Juno so well during her weekend stay at Dovecote’.
‘Just wanted to say a big thank you for looking after Sally over the past 8 months. For Andrew’s surgery, Alison’s acupuncture and the reception staffs’ welcome we feel we’ve been really well looked after and everything has gone smoothly.’
‘Dear Alison, Archie and I have been treated with nothing but kindness, care and consideration from yourself, your nurses and the fabulous ladies in reception’
We would like to thank everyone at Dovecote for their help and support, especially Shirley who was always available when needed.
‘Thank you, with loads of doggy lurve from Pickle’
‘Whether making an appointment, seeing (in our case Naomi) we have been made to feel very welcome and part of the Dovecote family’
Thank you so much for looking after our precious little Holly, and for looking after us too!’
‘We truly can’t thank you enough for all your kind care for Darcie’